HouseProud

HouseProud

Your entire hotel operation. One swipe away.

Operational excellence from the bottom up.
Every room. Every guest. Every shift.

Right Swipe in action at Eleven Hotel.

When visibility comes too late

The guest shouldn't find the problem before you do.

  • “Has Room 204 been checked?”
  • “Did maintenance fix that?”
  • “Is everything ready for today's arrivals?”

That’s Right Swipe.

HouseProud keeps track of what's happening across your hotel. Right Swipe shows you what needs your attention.

More about Right Swipe
  1. 01

    See what needs attention

    Each item is one thing that needs your attention — a room, a task, a guest.

  2. 02

    Understand what's happened

    Tap through to the full story: the photos, the notes and who's involved.

  3. 03

    Take the next step

    Send it back, pass it on, or leave it with your team — it's your call.

Meet Philly, HouseProud's AI

A second set of eyes on your hotel.

Philly helps spot things that may need attention, so your team can act before they're missed.

See Philly at work.

In Room Cleans, Philly checks room images against your hotel's Golden Images and flags anything that may need another look.

One example of Philly at work. Where else Philly helps

What Powers HouseProud

Built around the way your hotel works.

01

Your Standards

Your hotel decides what right looks like.

Golden Images give Philly a clear standard to help check against.

02

Your Team's Actions

Issues don't stop at being reported.

They can move to the right people and stay visible as they're worked through.

03

Your Guests

Their whole stay stays connected.

From arrivals and guests on site to the feedback they leave behind.

04

Philly

Helps catch what might otherwise be missed.

Philly helps check, summarise and flag things that may need attention.

In their words

“Transformational. We went from adequate to exceptional in a week.”

Phillippa · Owner, Eleven Hotel

In one month at one hotel, HouseProud tracked 1,187 arrivals, verified 1,925 room cleans, managed 588 tasks and synced 260 guest reviews.

Right Swipe is today. This is over time.

What your hotel can tell you over time.

A real report from Eleven Hotel.

Eleven Hotel, Plettenberg Bay · 9 Aug – 22 Sep 2026

See the report in the Eleven Hotel story View the full report
Cover and summary of the Eleven Hotel operations report

See how this would work in your hotel.

We'll show you Right Swipe with a day that looks like yours.